FAQ’s

FAQ's

Order Related

We try to deliver the order as soon as possible by the fastest shipping method as per your location. Depending on your location it might be delivered earlier. There are some locations that might take a lot more days than expected. Tracking information will be sent and you can easily check where your package has arrived.

The order process Will Take
2-3 Business Working Days.

You will get your tracking id via Mail or on Whats App, Or you can also Track Your Order from the Website in Track Order Section other wise drop Msg on Whats app

Once the Order Process has been done Delivery will Take 3-10 Working days.

Yes, it is only possible to change items in your order within 12-24 hours

To change items in your order, please reach out to our customer support team by submitting your request via the “contact us” form with your order ID

Yes, it is only possible to change items in your address within 12-24 hours

To change items in your order, please reach out to our customer support team by submitting your request via the “contact us” form with your order ID

Once an order is placed and dispatched, order can not be canceled.

We only take online orders for a few articles on a website.

If need something else you can Whatsapp us on 8289078442.
Send us a screenshot of the products you need on the above Whatsapp number.

Return/Exchange

You Can Check Our Return Policy, here we have explained all.

Delivery/Pick-ups

We Only Offer the Same day Delivery in Chandigarh/Mohali/Tricity. if the Order is placed before 11 am. Extra Charges may apply Contact Via mail First to confirm.

Once the Order Process has been done Delivery will Take 3-10 Working days
Tracking information will be sent and you can easily check where your package has arrived. You will get your tracking id via Mail, Or you can also Track Your Order from the Website in Track Order Section.

Our delivery partner will always make multiple attempts to get your order delivered, however, even if the order remains undelivered after multiple attempts, it gets returned to our Warehouse. This could happen because of several possible reasons –

  • Wrong and incomplete address
  • Not able to contact you.
  • Incorrect phone number provided while placing order.

Payments Methods

We do not have a cash-on-delivery option available, we only accept prepaid orders. The options available for placing prepaid orders:

  • Google pay
  • Paytm UPI
  • Paytm wallet
  • Phone pe
  • UPI ID
  • Credit Card
  • Debit card
  • Net banking

We are no longer providing Cash on Delivery services.

Please, choose from the different payment options listed on our website.

Players Store

Our store is located in Tehsil Derabassi Distt Mohali Players

Shop no 1 Punjab, 140201
Open from 10 am to 9 pm Monday to Sunday.

We have provided our all information here are several ways to contact us:

  • You can reach out to our customer support team by submitting your request via the “contact us”
  • Drop us a mail at playerscustomercare@gmail.com.
  • You can Whatsapp us at 8289078442 /- but the best way is to contact us via mail.